I work in the Mexican restaurant next to China dragon, me and my coworkers always make orders here. Their food is delicious and they always try the best to make it hot and their service is very awesome too. Just now when I was waiting for my food, I heard the owner who is always very sweet talked to a costumer over the phone who said she ordered the food one week ago and she lost her receipt, but the owner's computer didn't have record to prove she has ordered from China dragon. The customer said she gave the food back when she found its wrong but I'm wondering why she didn't ask to replace or refund when she took the food back? The owner said no body returned wrong food back, if so, they always make the right one immediately or refund instead of waiting for one week! I heard this customer ordered yesterday over $70 but didn't wanna pay and today she called in to try to ordered again and still wanna get it for free. The owner asked her to please come to the restaurant to fix it face to face but the customer doesn't want to. She only wanna talk over the phone and order for free! This is the first time I saw something such awful like this and some people ridiculous like this customer! The customer insisted she ordered from this restaurant without any thing that can prove it and doesn't wanna come to figure it out either and threatened to give more bad reviews, so another customer who heard their conversation too told the owner one way to file a judgement! Shame on this customer! Which owner will just refund or replace orders whoever call in to ask for it when the computer even don't have a record either??? If they have the record or it really happened whoever know this owner believes that she will replace the order!
5
Sep 16, 2018
Shanel Jones
Very nice staff, online was not working when i placed my order so had to wait a little longer. They definitely made me feel welcomed and will be back. Food was great!
I work in the Mexican restaurant next to China dragon, me and my coworkers always make orders here. Their food is delicious and they always try the best to make it hot and their service is very awesome too. Just now when I was waiting for my food, I heard the owner who is always very sweet talked to a costumer over the phone who said she ordered the food one week ago and she lost her receipt, but the owner's computer didn't have record to prove she has ordered from China dragon. The customer said she gave the food back when she found its wrong but I'm wondering why she didn't ask to replace or refund when she took the food back? The owner said no body returned wrong food back, if so, they always make the right one immediately or refund instead of waiting for one week! I heard this customer ordered yesterday over $70 but didn't wanna pay and today she called in to try to ordered again and still wanna get it for free. The owner asked her to please come to the restaurant to fix it face to face but the customer doesn't want to. She only wanna talk over the phone and order for free! This is the first time I saw something such awful like this and some people ridiculous like this customer! The customer insisted she ordered from this restaurant without any thing that can prove it and doesn't wanna come to figure it out either and threatened to give more bad reviews, so another customer who heard their conversation too told the owner one way to file a judgement! Shame on this customer! Which owner will just refund or replace orders whoever call in to ask for it when the computer even don't have a record either??? If they have the record or it really happened whoever know this owner believes that she will replace the order!