I called to schedule an appointment. I spoke with Nina who was extremely rude. I asked for my husband, myself and 2 children to be scheduled on the same day, which is what we did last year. She told me that this would be impossible! I told her we did this last year! I finally asked to speak with someone else. Considering loved one's illnesses and all that my family has gone through recently, I just didn't have the patience to deal with her attitude. I finally spoke with Victoria, who was extremely nice, and she scheduled exactly what I needed. It's really sad that paying customers have to receive this type of treatment. Even though Victoria was nice, she never apologized for the poor service I received. I sure hope you all do better, at some point.
I called to schedule an appointment. I spoke with Nina who was extremely rude. I asked for my husband, myself and 2 children to be scheduled on the same day, which is what we did last year. She told me that this would be impossible! I told her we did this last year! I finally asked to speak with someone else. Considering loved one's illnesses and all that my family has gone through recently, I just didn't have the patience to deal with her attitude. I finally spoke with Victoria, who was extremely nice, and she scheduled exactly what I needed. It's really sad that paying customers have to receive this type of treatment. Even though Victoria was nice, she never apologized for the poor service I received. I sure hope you all do better, at some point.