Very poor customer service. This person named Barb couldn't care less in assisting me with some confusion that came up. Apparently I interrupted her cell phone play time. As I was leaving she snapped at me " It's not our fault. "
Unacceptable to even say that to a first time customer. Needs to be trained on customer service. Will never step foot in the Maplewood location again and will tell my friends the poor customer service I received.
5
Sep 24, 2018
Mark Zeman
I know people who would mortgage their children for a trip through Kakoa. They have a great variety of flavors, and the chocolate is made fresh. If you have a yen for chocolate, you should spend your summer vacation here.
Very poor customer service. This person named Barb couldn't care less in assisting me with some confusion that came up. Apparently I interrupted her cell phone play time. As I was leaving she snapped at me " It's not our fault. " Unacceptable to even say that to a first time customer. Needs to be trained on customer service. Will never step foot in the Maplewood location again and will tell my friends the poor customer service I received.