Laurel Heights Automotive

1st. I tried to share info about my car n got yelled at n scolded. 2nd the man I talked to talked fast n was annoyed by my questions. 3rd he quoted me a 880. Price n then additional 60 to replace lights. 4th. He charge me for bulbs that I already had. But he wouldn't use. 5th he charged me to service air conditioning system but clearly said I wouldn't have air. He said my pressure hose was leaking but I got new pressure hose summer 2017. I know it bcuz it was an 80. Hose N I had air no problem Oct. 2017. But in changing condenser n trans lines tgat brand new hose is ruined. In addition for charging to service air conditioning system 100 bucks he charged me an additional 21. For Freon. He charged me a 30. Shop fee. He never told me to fix trans line n replace condenser also included servicing air. In fact I asked him if changing condenser wud effect me having air b4 he started job. He said if I had air b4 he started I wud have air after he finished. He said he was gonna turn air on n c if it was cold n call me back. He didn't. N when he did call back it was to say my pressure hose was leaking freeon so I wudnt have air. Then when he put charge on bill he changed n said I wud have air in summer for a bit but it wudnt last cuz pressure hose leaking. I feel taken advantage of. He charge me 500 bucks for labor. He did have to take off front end to get to area he need to work on. He charge me for condenser n trans cooler hose assembly 300. Bucks. It look like that's 1 big part online. N only 200. I couldn't talk to him to get educated about my research vs his price. But internet said that job at highest should b 367. I am not sure if he over charged me or not cuz he been open 51 years n doesn't have to explain. He said he didn't want to argue but he argued about everything I asked him. In the end there is a tiny slight drag when I accelerate. No way cud he have test drive my car cuz I got it back on Tuesday n roads were icy. But. I could feel power n my car when I step on gas. If not for the slight tiny drag sometime in acceleration I wud think the car was 100 percent. I think the work is great. If not for tgat tiny slight drag I wudnt feel so sick about the 910. He finally charged me. Though he did not replace the lights over my license plate like I requested n he said he wud. 1 high beam 1 brake light n lights over my back license plate. I feel completely uncomfortable contacting them. If the drag gets worse I will. But he made it clear tgat if the same problem still exist something else cud b wrong. N there cud b more charges. I dont have any more money. I think he will deny my asking him to replace bulbs over license bcuz he said one thing n then changed it. It seem his changes were contingent upon somebody listening to him talk to me. Thurs n Friday n Monday morning he was very short n arrogant. Tuesday he was better but my questions led to my being educated. His words n me being told about him being in business for 51 years. However he was a young man n I doubt he was older than 35. In the end I am not sure whether he cheated me or not. The car had a power like when I first bought it which made me smile when I opened up on 435. But there is a slight tiny drag to it. N I don't feel comfortable taking it back in.