I have always been a fan of Michael Kors products. I’ve spent a lot money at this store and have never had a problem however I bought a wallet from here and decided against it. I decided to return it and not only was I not greeted when I came in I was accused of trying to return the item used and I wish I would have gotten the salesman name but I didn’t but nothing was wrong with the wallet and I had a receipt for the item not only was I not asked for the receipt I was judged and the salesman refused to return the item and refund my money . I’ve always had great customer service here but this was unforgettable. Whether this was a sale item or not I work hard for my money and do not deserve the nasty attitude I got from the salesman. I was automatically judged as a Africian Amercian woman if he had known better he would have knew I am a frequent buyer here. As a result of this nasty behavior I will be contacting customer service to make a formal complaint and I won’t be buying MICHAEL KORS EVER or at least until you guys learn some respect.
All USA
I have always been a fan of Michael Kors products. I’ve spent a lot money at this store and have never had a problem however I bought a wallet from here and decided against it. I decided to return it and not only was I not greeted when I came in I was accused of trying to return the item used and I wish I would have gotten the salesman name but I didn’t but nothing was wrong with the wallet and I had a receipt for the item not only was I not asked for the receipt I was judged and the salesman refused to return the item and refund my money . I’ve always had great customer service here but this was unforgettable. Whether this was a sale item or not I work hard for my money and do not deserve the nasty attitude I got from the salesman. I was automatically judged as a Africian Amercian woman if he had known better he would have knew I am a frequent buyer here. As a result of this nasty behavior I will be contacting customer service to make a formal complaint and I won’t be buying MICHAEL KORS EVER or at least until you guys learn some respect.