Enterprise Rent-A-Car

AVOID! This office will quote you a price when you reserve your car then jack it up when time to pick the car up. They say one thing then deny it later, when I asked to speak with the manager I was at first ignored then told by Tiffany Hampton that she was the manager but today another person was manager but she was going to be the manager again soon. Huh? They were very rude and when I expressed my displeasure the manager Tiffany Hampton even made a vague threat of " I am military, I can handle you!". I'm a 63 year old man so I think a 30 something military trained woman should be able to "handle" me. But is that how they handle disputes, with threats of violence toward customers. Have called the district manager number but can only leave a message, so far no call back. AVOID this nightmare of a car rental company!

The provided great friendly customer service. They had no problem extending my rental over the phone for me and when I came in they were great. They made sure I was fully satisfied.