Contacted them Friday afternoon regarding investigating a leak between our home and water main. We were told they would come out Saturday to look into the issue. When no one had shown up or contacted us by Saturday afternoon, we called them back. We were told that they had come by, seen some dirt that we had moved for other reasons, and assumed we'd had someone else fix the issue. We were then told it would be Monday before they could look at the problem. Definitely not happy about the lack of communication and the lack of follow through.
All USA
Contacted them Friday afternoon regarding investigating a leak between our home and water main. We were told they would come out Saturday to look into the issue. When no one had shown up or contacted us by Saturday afternoon, we called them back. We were told that they had come by, seen some dirt that we had moved for other reasons, and assumed we'd had someone else fix the issue. We were then told it would be Monday before they could look at the problem. Definitely not happy about the lack of communication and the lack of follow through.